Important Member Update as of 3/21/20
Dear Members,
We want to start by thanking you once again for your ongoing support and positive messages over the last several days. As a small, family owned business, it was not an easy decision to pause our classes and activities during this health issue; however, the wellness of our members, team, and the social responsibility we have is most important to us at the time. Participating in your child's skill growth brings us tremendous joy and we love being a part of your lives. While we look forward to getting back to the fun, skill growth and community at The Little Gym of Kingston soon, it saddens me to say that we will be pausing all classes and activities until further notice.
Once we know an exact re-open date, we will reach out via email as well as through posts on our social media pages and website.
While we typically follow the school district as a guideline for closure, we are not mandated to do so. We will have the option to resume classes and programs as soon as our state government mandates and public health officials tell us it is safe to do so.
In the meantime, let's stay connected!
If you don't already, please follow us on Facebook and Instagram! Our team members are currently and will be posting fun activities to keep your kiddos active and busy at home!
Tuition Payments
Since we don't know how long this temporary closure will last, we have paused all of our members' accounts and no further payments will be processed at this time. Once a re-open date is determined we will be in touch with a fair and customer-centric plan to resume payments. All enrolled members will receive make-ups for classes that they already paid for and there will be even greater flexibility with regard to our make-up promise:
Currently enrolled members will receive make up classes for all missed classes accrued during the entire 2019-20 Season. These make ups will be valid for all of 2020. You do not need to be enrolled in future seasons to take advantage of this opportunity. It has always been our promise to be fair to our members. We really appreciate your support during this unprecedented time.
Teacher's Messages
As a small business we are doing everything we can to support our instructors through these challenging times. We would love for your help in lifting their spirits! Please text a video, picture, or personal message to your child's favorite instructor and we will make sure they receive it! Our text number is 845-250-3198.
We realize that your children, just like all of us, may be experiencing a variety of emotions as they adjust to changes. They might be picking up subtle cues from our personal stressors and/or having trouble adjusting to changes in routines and schedules. For some children, the relationships they've made with their teacher at The Little Gym and their weekly classes are very important. We would be honored to continue to be a part of your child's lives and are offering a few ways to stay connected:
- This week, we launched "The Little Gym at Home" virtual experiences on our Facebook page! This is a fun way for your child to see their favorite instructors (as well as some new ones!) and keep moving and learning while at home! Check out our Facebook page to stay up-to-date on the current schedule of at home classes.
- Would you like to get a personal phone call, text or FaceTime call from their teacher? Text us at: (845) 250-3198 or email your requests to: tlgkingstonny@thelittlegym.com to make arrangements!
On behalf of the entire team at The Little Gym of Kingston, NY we want to express how grateful we are for your dedication to our very special community. While there may be temporary physical distance, we are committed to staying connected and we thank you for being at the heart of everything we do. Thank you for being a part of our family! We miss you and look forward to seeing you soon!
Sincerely,
Mercedes Sidor, Owner & The Little Gym of Kingston Team
