Reviews

The Little Gym of London Member Reviews

Don’t take our word for it…. read the latest member reviews! The following comments were submitted by members when asked to share feedback on The Little Gym experience. In the interest of transparency, we present these comments exactly as they were provided. No unfavorable comments have been removed.

On a scale of 1 - 10

How likely are you to refer a friend to The Little Gym?

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0 = least likely
10 = most likely

9.5 Rating!

Based on most recent 100 reviews

7/10 August 29, 2018

Classes are too expensive for toddler age group; we would love to continue classes and bring a friend but the cost is too high

Owner Response - A comment on price. There is an illusion that we are expensive, but we are the same price PER WEEK as most other main gymnastics clubs for their recreational programs. It's just that those places have shorter sessions. If you can't stay for our entire school year, you don't have to. If you need to drop, we have a written notice period after which we will refund for classes that have not taken place yet. There certainly are other options in the city that are cheaper (YMCA, city-run programs, programs offered in church basements), but we really don't think you can compare what they do with what we provide. We don't feel that a flat out statement that we are too expensive is fair, unless you feel that most other programs in the city are too expensive as well. We appreciate all comments, and we are happy that you would love to continue.


10/10 August 24, 2018

No comment provided.


10/10 August 23, 2018

The program is very structured and fun


8/10 August 23, 2018

VEry good, jus keep on doing what you are doing


9/10 August 21, 2018

Great inclusion and fun activities


9/10 August 18, 2018

-helping my little one acquire new skills -the skill appropriate challenges set for her and the constructive input on how to reach those challenges -the friendly staff -engaging with other little ones


10/10 August 18, 2018

No comment provided.


10/10 August 18, 2018

No comment provided.


10/10 August 16, 2018

No comment provided.


6/10 August 16, 2018

No comment provided.

Owner Response - This is an abnormally low rating without any comments. We will contact this member to find out what the issue is and try our best to fix it. We appreciate all feedback!


7/10 August 15, 2018

It is very costly, we'd only ever be able to afford the shorter summer sessions. I also wish there were different programming for the 18 months to 30 months age groups. Although I really enjoy our instructor, I find the directions are beyond the understanding of our 19 month old. She doesn't do most of the activities, simply because she cannot understand the instruction given to her. So she mostly free plays on the equipment (which is nice - but a terribly expensive form of free play given the fee). Some sort of instruction for kids who are only just leaning to speak and understand very basic direction would be nice.

Owner Response - Thanks for the comments! We should clarify a few things. The summer session is actually MORE expensive per week than the school year season. Even though the school year session is longer, you are NOT obligated to stay for the entire year (although we find that once people realize how good it is for their child, they do stay). We have a very reasonable refund promise whereby you can drop out if you need to after giving a 15 day written notice. As for the 2nd concern, we feel it is not a programming issue, but rather an instructor communication issue. We have been teaching this program to this age group successfully for 15 years. We will investigate with this instructor to find out what might be causing this concern with this parent. Thanks again! Without this feedback, we would not be able to keep improving what we do!


10/10 August 13, 2018

Very efficient staff. Good coordination. Giving make up classes for absent lessons. Well trained staff to handle kids.


10/10 August 13, 2018

No comment provided.


9/10 August 11, 2018

No comment provided.


10/10 August 11, 2018

Everything! The teachers are all fantastic, the environment (both the gym and the waiting area) is perfect, the class sizes and themes each week are age appropriate and fun, the length of the classes and the after class feedback from the teachers is great. Absolutely zero complaints! Thank you


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